CSMs spend too much time sifting through messy and hard-to-access data to find insights about how their customers interact with their products.
Finding and analyzing specific data for each customer can be a tedious chore, or might even require engineers and data scientists that your CSMs don’t have access to. Let AI do the work so your CSMs can focus on a strategy for retaining the customer.
Aggregating and synthesizing data from multiple sources takes time away from building strategies for client retention and growth, and can cause you to over-hire CSMs to make up for the backlog.
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Customers today need to see value beyond standard product reporting metrics. If your team can't tell a story of how your product is helping the customer achieve more nuanced organizational goals, customers will churn.
Locusive's copilot extracts and synthesizes data on specific themes that your CSMs need to add value to clients, such as employee retention, revenue growth, and productivity
Locusive connects into your existing data sources and figures out where the right data lives and what data to retrieve for each request.
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Locusive can analyze data, find patterns, and aggregate information at scale so that all you need to do is tell a story around the results.
Just talk to Locusive to tell it what you need and it'll find your data for you. No need to write SQL or give it step-by-step instructions. All you have to do is ask.
Locusive's assistant and API let me find the personalized information that I needed for each of my clients in just seconds, vs. hours before.
GrantExec was struggling to find the most relevant offerings from their database for each customer until they started using Locusive.
Offload data querying, analysis, and reporting to an AI copilot that’s connected to your internal data sources and responds to simple natural language prompts
2 out of 3 CSMs at enterprise SaaS companies say they spend a significant portion of their working day on repetitive admin processes1, most of which is data aggregation and analysis.
Locusive handles these seamlessly so CSMs can focus on maximizing their time with clients.
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