Introducing the Locusive Concierge, an AI assistant handles your SaaS customers' toughest requests, freeing up your CSMs for bigger tasks.
Your customer success team is the front line of your business, but they're inundated with low-value requests that take time away from more important things.
Customers frequently ask for low-value, time-consuming, custom work that doesn't help your business grow
After handling all of your customers' requests, your CSMS don't have time for more strategic work
As your customer base grows, it's impossible to provide personalized, high-quality service to everyone
Locusive's Concierge will learn about your business and access your data sources to provide your customers with personalized guidance and support
Configure Locusive's Concierge to take the right actions at the right times based on your customers' needs
Effortlessly connect our Concierge with your data ecosystem for contextual, personalized responses
The Concierge can pull data from multiple sources to create answers quickly and accurately
You can interact with the Concierge as part of your existing workflow, and one day your users will be able to access it in your company's application as well.
The Concierge is an assistant that's designed to delight customers by providing them human-level responses in seconds
Utilize the Concierge's ability to analyze customer interactions, providing actionable insights for growth
